Users of the Moraware JobTracker system shared their experiences at the International Countertop Expo in Las Vegas, NV.


LAS VEGAS, NV -- Moraware JobTracker held a user group meeting on February 8 as part of the International Countertop Expo. The session served as an educational forum, where users of the system offered some insight into how JobTracker has helped their specific model.

 

An introduction by Harry Hollander of Moraware included some useful links for help and staying connected:



"Tips and Tricks" was presented by Roderick Bley of Fabricator's Choice, who covered topics that are beyond the scope of how most people use the software.

Following the introduction, the next presentation was "Tips and Tricks" by Roderick Bley of Fabricator's Choice. "Roderick covered topics that are beyond the scope of how most people use the software and how we ever imagined people would use it, so it provided a great alternative to how we usually recommend using JobTracker," Hollander said. "Roderick showed how Vaman Enterprises tracks vacations, machine maintenance, and how they deal with multiple shops that handle a huge volume of stone, solid surface, and laminate jobs."

Don Hinckley of NBC Solid Surfaces and Connecticut Soapstone detailed how they track a job from start to finish: starting with a quote, turning it into a job, scheduling and tracking inventory.

This was followed by "How I use JobTracker" by Don Hinckley of NBC Solid Surfaces and Connecticut Soapstone. "Don went through how they track a job from start to finish: starting with a quote, turning it into a job, scheduling and tracking inventory," Hollander said. "At NBC, Don hired a programmer to extract more detailed reports from Moraware into custom software, so he could have a very specific overview of the work in progress in his shop."

Another "How I use JobTracker" presentation was offered by Scott Daily of Maxwell Counters. "Scott was instrumental in planning our meeting, and very clearly articulated his desire to have a community of Moraware JobTracker users," according to Hollander. "Scott also took us on a live tour of how they manage their jobs, and though they have a business that is similar to that of the other speakers -- multiple product lines servicing a large number of big dealers -- their approach was very different. At Maxwell, their approach is intentionally simple. Unless they all agree that a particular addition to the software is useful, they leave it out."